Has there been an accident? Read below and find answers to the questions that might arise in case of an accident or unforeseen damage during your stay in a Landfolk summer house.
At Landfolk we have an Allrisk insurance with Gjensidige which covers sudden damages that happen during a rental period and which are not covered by your own holiday home insurance.
Frequently asked questions
For our hosts
If a guest causes damage during a stay in your Landfolk summer house, our AllRisk insurance will cover damage on property, that your own holiday home insurance does not cover, such as a broken dining table, damaged TV, stained mattresses, visible and extensive scratch marks on doors from pets and broken valuables with an estimated value above DKK 1,000.
Our AllRisk insurance does not cover damage caused by fire, theft or damage caused by storm or water as well as fungal damage and missing objects.
You report the damage by contacting Landfolk at firstname.lastname@example.org, and we will send you a damage report. Once you have completed and submitted the report together with images of the damage (and preferably original purchase receipts), Gjensidige will process it.
What happens if the damaged items do not exceed a value of DKK 1,000 corresponding to the guests’ deductible?
You should still report the damage as explained above, and then the extent of the damage will be assessed. We will help you by contacting and charging the guest for compensation.
If you as a host are prevented from welcoming guests with already planned bookings due to an unforeseen damage caused by previous guests, your loss of rental income will be covered by the insurance.
The insurance covers the buildings and objects that are covered by your own holiday home insurance in regard to the insurance policy. Your associated property like your boat, cano, ATV or similar vehicles are not covered by the Allrisk insurance.
For our guests
Cleaning, consumption and insurance is always included in the price. This means you can focus on being together with your family when you’re away, instead of looking for an electric meter or thinking about the bills waiting, when you get home.
You contact Landfolk as soon as possible at email@example.com and describe the damage. We will make sure to contact the host, who is responsible for making a damage report to Gjensidige. If the damage results in a payment, your deductible will be claimed.
As a guest, you have a fixed, low deductible of DKK 1,000 per damage. It provides security for you and for the host.