Frequently asked questions
You can buy a gift card here. If you need help or you want to buy multiple gift cards at once, please don’t hesitate to contact us.
You have three options for redeeming your gift card:
- 1. You can redeem your gift card on your profile where you can also keep track of your Landfolk balance.
- 2. You can redeem your gift card above ☝️
- 3. You can redeem your gift card when you’re paying for your next getaway.
You can only use the gift card to pay for your bookings. You can’t use it to cover an insurance case, buy other gift cards or purchase a photo package as a host.
Yes. Once you redeem your gift card, it’s added to your Landfolk balance. Each time you book a holiday home, you can select how much you want to use of your balance. As long as your balance is more than 0, you can use it to pay for another getaway.
No, you can just use a part of it and then use the rest another time. You can use your gift cards as many times as you like.
The gift card is valid for 3 years after the date of purchase. So you have to use your gift card within 3 years after the gift card was purchased, otherwise the amount will be deducted from your Landfolk balance once 3 years have passed.
Yes, you can pass your gift card on to someone else even after you have redeemed it. On your profile, you can see your full balance and each gift card you have added. Here you can also remove a gift card, so you can pass it on to someone else.
No, you can’t refund your gift card, but you can remove it from your Landfolk balance and give it to someone else if you no longer need it.
You can find and keep track of your balance on your profile. Here you can also redeem new gift cards.
When you buy a Landfolk gift card, you always receive your gift card via email, so you can find your gift card in your email inbox. If you’ve deleted the email we sent you, please contact us so we can send it to you again.If you have redeemed it already, you can find your gift card on your profile.
Yes, you can use your gift card in combination with other discounts and offers.
As a rule, there are no extra fees associated with paying with your gift card. But if you want your gift card in an exclusive gift box, you need to pay the delivery costs. Otherwise, there are no extra fees associated with using the gift card.
You need to be at least 18 to book on landfolk.com, and the same goes for using gift cards. But otherwise, you can give the gift card to anyone you want. You can also use part of the gift card yourself, and then pass the gift card on to another person by removing the gift card from your Landfolk balance on your profile.
