Voorwaarden voor hosts

Rental conditions

Approved version 9.0 - September 2025

Introduction

These terms and conditions apply to all services that Landfolk A/S, CVR 42074640, Bülowsgade 68, 3. tv., 8000 Aarhus C (“Landfolk”, ”us”, “we” or “our”) offers to you as a host (“host”, “you” or “your”) when you use our platform (“Platform”). When you create a user profile as a host on our Platform and when you approve a booking request, you agree to accept these terms and conditions.

We have communicated our terms as clearly as possible below. If you have any questions, please do not hesitate to contact us at support@landfolk.com.

We also recommend that you familiarise yourself with the current applicable legislation regarding the rental of holiday homes.

We may modify these terms and conditions at any time, without prior notice such as (1) to improve the terms and conditions and make them clearer or easier to understand, (2) to comply with legal, regulatory and/or tax requirements, (3) when we make changes to our services or our business model, or (4) for security reasons. If we make changes that affect your rights or obligations, we will notify you with reasonable notice, unless applicable legal, tax or security requirements urgently require such changes. In this case, we will inform you as soon as possible. By continuing to use our Platform after any amendment to the terms and conditions becomes effective, you accept the updated terms and conditions.

1) Intermediation

The Platform makes private rental of holiday homes easy and transparent for both guests and hosts. Landfolk acts as an intermediary between guests and hosts relating to the rental of holiday homes. When you book a holiday home on our Platform, an agreement is concluded directly between you and the guest for the rental of your holiday home for the chosen period and on the particular rental terms set out on the listing on the Platform. Moreover, the rights and obligations between you and the guest arise from these terms and conditions. You acknowledge and agree that we are not a party to the contractual relationship between you and a guest. Landfolk is not acting as an agent or representative for you or for the guest.

2) Description of Services

We offer you the right to use the Platform, allowing you to list your holiday home(s) on our Platform in order for guests to request and book your holiday home(s). If applicable agree upon rental terms with the guests through the private chat available on the Platform (the “Services”).

In this respect, Landfolk will:

display your holiday home on the Platform to a relevant target audience and in line with Landfolk's brand
provide statistical insight into, among other things, how many potential guests are looking at your holiday home, which dates are being searched for and pricing
offering personal advice in connection with rentals on the Platform, when required.

We accept no responsibility for, and will not become involved in, any disputes between you and the guest; nor will we be responsible for your or the guest's compliance with the law in force.

Notwithstanding the above, you acknowledge that Landfolk has the right, but does not have any obligation, to monitor the use of the Platform and verify information provided by you and/or the guest, except as expressly provided herein regarding the holiday home. You agree to cooperate with and assist Landfolk in good faith, and to provide Landfolk with such information and take such actions as may be reasonably requested by Landfolk with respect to any investigation undertaken by Landfolk regarding the use or abuse of the Platform.

3) Prerequisites

By using the Services, you hereby represent and warrant:

to have read these terms and conditions and to accept them fully
to be 18 years old or over 18 years old unless more protective laws require you to be older for you to be bound by the terms and conditions, without parental consent, the minimum age shall be the age provided under said laws
to have the technical skills and devices required to use the Services
to have a valid email address
not to have been banned by Landfolk from using the Services
to be the holder of a single Account, as defined below.

4) User account

Account creation

In order to list a holiday home on our Platform, you must complete an application form.

You complete your personal profile with the following information required by Landfolk:

First and last name
Email address
A phone number
Address of the holiday home(s) you want to list on the Platform
Additional information on your holiday home, such as photos.

Information marked with an asterisk (*) on the platform is mandatory.

When we have received your completed holiday home application, we will contact you and provide you with the necessary information on how to list your holiday home on the Platform.

Only one Account may be attributed per host (same surname, same first name, same telephone number and/or same email address).

You acknowledge that you are responsible for providing Landfolk with correct information and undertake to update this information when necessary. In particular, you undertake not to use a false identity. If any of the mandatory information provided proves to be false, incomplete, obsolete or offensive, Landfolk reserves the right, without prior notice, to suspend or close your Account and to prevent access to all or part of the Services.

Access to the Services

To sign up or log in to your Account you must enter your email address and password. Access to your profile is reserved for you. Any use of your login information constitutes an irrefutable presumption of use of the Platform by you.

We strive to have as much uptime as possible. The Services are accessible 24 hours a day, 7 days a week, subject to maintenance operations or emergency measures.

Landfolk reserves the right, without prior notice or compensation, to temporarily or permanently close the Platform or access to one or more Services, in particular (1) to carry out updates, maintenance operations, modifications or changes to operational methods, service providers, servers and accessibility times; or (2) if Landfolk reasonably believes that (a) use of the Services by any a person will or could disrupt our operation, or the infrastructure used to provide the Services, (b) there is a security threat or attack on the Services or other event that may create a material risk of the foregoing, (c) a person is using the Services for fraudulent or illegal activities, without this list being limited.

Landfolk cannot be held liable for any unavailability of the Services, whether voluntary or involuntary, such as if such unavailability is due to external factors, including, but not limited to, technical reasons, network congestion, misuse of online Services, failure of Internet service providers and communication and telecommunication operators. Likewise, Landfolk cannot be held responsible for damage to the operating system and functionality of the hardware used as a result of interruptions or disruptions to the Services. Landfolk is therefore bound, by the standards and practices in the sector, by an obligation of means in the performance of the Service.

Landfolk reserves the right to complete or modify, at any time, the Services available, such as to consider technological developments or for security reasons.

You must notify Landfolk of any failure of the Services as soon as you become aware of such failure or unavailability by sending to Landfolk an email to support@landfolk.com.

Security

You are responsible for the confidentiality and security of your login information, except in a case of technical failure strictly attributable to Landfolk or in case of force majeure.

You are strongly advised to change your password at regular intervals and to use a secure password, avoiding easily identifiable combinations. Landfolk may impose certain conditions on passwords and/or an expiry date on your password, after which you will be invited to change your password.

If you lose your password, Landfolk has set up a password recovery procedure, enabling you to create a new password.

You undertake not to disrupt the proper functioning of the Platform. In particular, you agree not to interfere with the proper functioning of the Platform, introduce or try to introduce viruses or any other software or technology harmful to the Platform, the Services offered or to Landfolk. You also agree to take all appropriate measures to protect your own data and/or software from contamination by viruses and malicious software.

In particular, you agree not to carry out any operation aimed at saturating a page, bounce operations or any operation which has the effect of hindering or distorting the operation of the Platform, or which would impose a burden on the Platform.

Account suspension

Any breach of your obligations under the terms and conditions may result in the suspension of your Account immediately, without prior notification. You may also be banned from using the Services. This provision is without prejudice to any other remedy Landfolk may have under applicable law or these terms and conditions.

5) Ranking your search results

There are many holiday home options available on our Platform and we want the search results to be as relevant as possible. On the search results page, guests will see our default sorting order, and use the filtering options to prioritize results according to their preferences, for example, price, dates, number of guests or other booking options.

Our goal is to deliver highly relevant search results as quickly as possible. We are constantly optimizing our service to efficiently sort through holiday home options.

We present guests with a list of relevant holiday homes based on various parameters, including:

location (in relation to their search)
the price or the discounted price of a holiday home
availability in relation to their search criteria
host response time, booking acceptance rate, and if bookings are automatically accepted.

6) Chat

We provide a chat service enabling you to correspond with the booker after they have made a booking request. This Service is only available if a booking request has been made through the Platform.

These messages are not public and are only intended for the recipient of the message.

You agree to use this chat service only in accordance with the legal provisions in force.

Landfolk monitors the content of messages, but cannot be held responsible for it under any circumstances.

We require bookers to provide accurate information and we apply certain screening procedures of bookers (including those required by law).

Under exceptional circumstances, Landfolk may assist in the chat between you and the booker. In these events, it will be clear to both parties that Landfolk participates in the chat.

7) Your obligations

Obligations on the use of the Platform

As a host with Landfolk, you commit to:

regularly updating your calendar, so it reflects when your holiday home is available and can be booked
pricing your holiday home so that it's relevant in the market across different seasons, and regularly adjusting the price
responding to booking enquiries and messages as swiftly as possible, and at least within 24 hours.

The better these three points are fulfilled, the better the Platform will rank your holiday home, thereby increasing the chance of bookings. Ultimately, neglecting the three points above may result in Landfolk closing your holiday home calendar until you comply with your obligations again.

You hereby undertake:

Not to access the Platform and use the Services for purposes unrelated to the purpose of the Platform, or collect in any way whatsoever information about other guests or hosts, either manually or by automated means, without their consent, in particular to send unsolicited prospecting or spam, chain letters, etc.
that you will use our Platform lawfully and fairly, and by these terms, applicable laws and regulations, in particular, those relating to intellectual and industrial property, information technology and the protection of personal data
not to post, share or store any content that is 1) illicit, 2) contravenes freedom of the press or similar provisions of other jurisdictions, 3) inappropriate, violent, or of a private nature, or 4) unrelated to the purpose of the Platform
make any false or fraudulent holiday home listings on the Platform
access, monitor or copy any content on our Platform using any robot or harvester. You may not develop or use software, devices, robots or any other means or technology to access, monitor and web scrape the Platform, the Services and any content on the Platform or to copy hosts’ profiles, extract holiday home listings or any other data available on the Platform
not to access or maintain, fraudulently, all or part of the Platform and to use a method of access other than the interface made available by Landfolk
do anything that imposes or is likely to impose an unreasonable or substantial load on our infrastructure
deep-link to any part of our Platform
reproduce, duplicate or otherwise incorporate any part of our Platform into another website
not to infringe or circumvent the security measures implemented, in particular, to protect the Platform or the servers on which it is hosted.

You are responsible for your use of the Platform, the Services and your actions on the Platform. You undertake to notify Landfolk of any malfunction of the Services or the Platform you observe.

Reporting obligations

Applicable regulations may impose reporting obligations on hosts on the occupancy status of their holiday home to the tax authorities. For more information, please consult the official website of the tax authorities in your jurisdiction.

Applicable regulations may prohibit a host from renting out their primary home for more than a certain number of days per year, with certain exceptions. You should find out whether the country, town, region or department in which your holiday home is located imposes a limit on the number of days you can rent it out each year.

Registration number for seasonal rentals

You are obliged to follow applicable law if your holiday home locations require a mandatory registration number for seasonal rentals. You are responsible to provide the information requested to the authorities.

You need to add your registration number on your Landfolk profile on the Platform.

8) Use of the holiday home

The holiday home must be used in accordance with the terms and conditions and any guidelines that you as a host has presented for the use of the holiday home, provided at the time of booking and/or arrival.

If the holiday home is used in breach of these terms and conditions, including the above guidelines, the legislation in force, public order in general at any time during the stay, the rental agreement may be terminated by you without notice and with immediate effect

9) Condition and facilities of the holiday home

Before any rental, you are obliged to ensure that the holiday home is clean, complies with safety regulations and is ready for guests. The holiday home must match the description and the pictures provided on the listing on the Platform. You must carry out any necessary repairs and maintenance before your guests arrive. The rules detailed below are for information only. Stricter regulations may apply to your holiday home.

The holiday home must - unless otherwise stated in the listing - be equipped with the following:

stove, coffee maker, cutlery, and kitchen utensils at a minimum for the number of persons allowed
basic items that the guest is allowed to use, such as salt and pepper, spices, oil, dish soap and washing-up liquid or tabs (if the holiday home has a dishwasher), garbage bags, hand soap, basic cleaning products, and toilet paper
if the holiday home has a wood-burning stove, make sure that the holiday home has wood and lighter fluid or briquettes to light it at least once, so that the guest can get a good start to their stay
toilet, cold and hot water, hand shower, or shower cubicle
vacuum cleaner
heating sources such as radiators or heat pump
beds, duvets, and pillows
waste container or similar.

Additionally, you as a host must provide safety equipment such as smoke alarms, fire extinguishers, and first aid kits during the rental of the holiday home.

Applicable regulations may impose specific equipment requirements for seasonal rental of your holiday home. You are responsible to follow applicable law and ensure that it is included in the holiday home.

If there are major renovations in progress, construction noise or the like causing noise at the time of the booking request, it is your responsibility as the host to communicate this to the guest before you confirm their booking, so the guests have the opportunity to consider whether it will change their decision about renting your holiday home.

If there arises a need for renovation, construction noise or the like after the confirmation time, you as the host also have the responsibility to inform the guests within a reasonable time.

Key handover

You are responsible for key handover to guests. If guests are unable to enter the holiday home due to a missing key or incorrect access information guests may be entitled to a partial or full refund. Landfolk reserves the right to call a locksmith if Landfolk cannot reach you. The cost of this is deducted from your host payout.

Charging an electric car

If you have installed an electric car charging station, you can allow the guest to use it. Electric car charging is not included in the holiday home rental price (see section 12) and is therefore settled directly with the guest. If the guest wishes to use the charging station, they must make an agreement with you before arrival.

If there is no charging station installed, the guest is not allowed to charge an electric car in the holiday home for safety reasons.

Snow removal

The Platform is not responsible for any snow removal to ensure the arrival at the holiday home. The host is obliged to inform and provide the guest with snow removal equipment.

Toll booths

The host is obliged to inform the guest of any toll booths that give access to the rented holiday home area.

Surveillance systems

Landfolk is committed to protecting the privacy and security of both hosts and guests. These terms and conditions allow reasonable surveillance from outside the holiday home, while always protecting privacy inside. By “surveillance device”, we mean any device that captures photos, audio and video recordings, and personal data.

Surveillance devices must not be used inside a holiday home. Surveillance devices outside the holiday home, including security cameras and connected doorbells (which can record audio data), are permitted if they are used for security purposes only and comply with the regulations in force in the country where the holiday home is located.

Reasonable measures must be taken to limit access to monitoring data. Monitoring data should be deleted when no longer required.

If you violate these terms and conditions and the guest leaves a holiday home for this reason, the guest may be entitled to a partial or full refund. Violations may also result in suspension from the Platform.

Swimming pool

If the holiday home has a private swimming pool for individual or collective use, the applicable regulations may require you to equip it with safety equipment. It is your responsibility to be compliant with regulations.

If you fail to comply with the obligation to equip your pool with a safety device, you may be subject to a fine in accordance with the applicable regulations.

10) Cleaning of the holiday home

At Landfolk, the preparation and final cleaning of the holiday home is included in the rental price shown to guests on the Platform. At the end of the rental, guests are obliged to leave a neat and tidy holiday home, as described in the guide here. As a host, you are responsible for making sure the holiday home is ready for the arrival of guests and for cleaning the holiday home after the end of each rental agreement (see our guide to cleaning here).

As a host at Landfolk, it is your responsibility to prepare the pool, jacuzzi, sauna, wilderness baths or the like for your guests' arrival. As a rule, it is also the host who handles the cleaning after the stay is over. The host sets the price for this themselves and it is included in the total rental income.

It is possible to add information about additional costs for the above, as well as if the facilities can only be used in specific periods or seasons, to the description on your Landfolk profile. If there is an additional cost associated with using the facilities, you should check with the guests whether they wish to add this to their booking before it is confirmed.

You set the price of the final cleaning and, therefore, the amount to be paid by the guest.

Cleaning service at Landfolk

Landfolk offers cleaning services in selected areas, thereby making it possible for hosts to enter into an agreement with Landfolk. This ensures that Landfolk takes care of cleaning the holiday home after the conclusion of each rental agreement. At the end of the rental, guests are obliged to leave a neat and tidy holiday home, as described in the guide here.

Landfolk sets the price for this service and thus the amount to be paid by the guest. This amount will be included in the displayed rental price and will be paid to Landfolk. Please refer to the cleaning guide that sets the standard for Landfolk's cleaning. You can order the cleaning service through My Landfolk or contact Landfolk if you wish to make use of the service.

In the event that there is no new booking with check-in on the same day, Landfolk reserves the right to postpone the cleaning until the check-in time the following day. This change will be evident no later than 24 hours before the original cleaning time.

Your option to cancel the final cleaning provided if it is facilitated through Landfolk, expires 7 days before the service is due to occur. If the cancellation is not made in time, you as the host are liable for the associated costs.

When your holiday home is cleaned by Landfolk, guests cannot access your holiday home outside of the departure time, specified at the time of booking, on the day of departure.

11) Insurance

As a host, you are required to ensure that the holiday home is covered by appropriate insurance from a recognised insurance company, including holiday home insurance that includes glass/sanitary fixtures, fire, water, burglary and movable property insurance.

All rentals booked through Landfolk are, in addition to the host’s usual holiday home insurance, also covered by Landfolk Insurance partner, which is a supplementary insurance that provide extra security for both hosts and guests.

The insurance covers sudden property damages such as:

vandalism caused by the guest
damage where the guest accidentally damages items/movables and/or building parts.
damage where pets accidentally damage items/movables and/or building parts.

You can find the insurance conditions here.

12) Terms of payment and fixing of rental prices

As a host, you are responsible for setting your rental price (including price per night, final cleaning if you choose to handle this yourself, as well as utility costs, which covers the guest's consumption of water, heat and electricity).

Every rental through the Platform is subject to a service fee, which goes to Landfolk. As a host, you pay a host fee to Landfolk for each rental via the Platform, which is 5% of the rental price. This host fee is subject to VAT and is deducted automatically before the host payout. There are no other fees that you as a host need to pay to use the Platform. As a host, you commit to being familiar with the VAT rate that applies in the country where the holiday home is located.

When you confirm the guest's booking a binding agreement is concluded for the rental of your holiday home. Landfolk will immediately thereafter collect payment through a third-party service provider via the payment method chosen by the guest. The booking is considered confirmed when you confirm the booking on the Platform.

Host payout will occur within 4 banking days after each rental agreement has expired.

In the event of an ongoing complaint, Landfolk reserves the right to pause your payout fully or partially until the complaint is resolved (see section 13).

The rental price (including price per night, final cleaning, and utility costs) includes a guest fee, which is usually 20%, but can vary from 10-25% depending on different factors. The final price is always displayed at payment before the guest sends a booking request. The guest fee is subject to VAT and paid by the guest. The guest fee goes to Landfolk as part of our Services. If you choose to promote your holiday home through Landfolk’s extended marketing efforts, an additional guest fee may be applied. This fee helps cover the external commission and will never exceed the commission rate used by the specific platform.

The currency and the exact amount the guest will have to pay are clearly displayed before the booking is made. If the guest sees the price in a currency other than the applicable currency in the country where the holiday home is located, the price will be adjusted according to the exchange rate determined by us. If you make your holiday home available for commercial bookings facilitated by Landfolk, you can reach out to Landfolk and be guided through the process.

As a host, you can sign up for the Landfolk Creator Programme, where you get the opportunity to offer a content creator a free stay in your holiday home. In this way, specific and authentic content is created for social media specifically about your holiday home, which increases its visibility on both the creator's and Landfolk's channels. You can sign up through My Landfolk, and you can read more about the terms and conditions in the attachment.

If your holiday home is managed by Landfolk on your behalf as a host, you can read the applicable conditions for Managed by Landfolk in the attached document.

Extraordinary energy surcharge

Utility costs are included in the price, when the guest books your holiday home through the Platform. However, there may be a risk associated with this if there are unusually large fluctuations in prices, for example for electricity. Therefore, in exceptional circumstances, you are protected by an option to add an energy surcharge.

You can add an energy surcharge no earlier than 21 days and no later than 14 days before the guest’s check-in date; this is referred to as the objection window if there have been significant price increases in the electricity market between the date of the request and the objection window.

Significant price increases in the electricity market are defined as the average price of electricity in the seven days leading up to the objection window being at least double the average price of the calendar month in which the request was sent. The prices are taken exclusively from Nord Pool or the equivalent for the zone in which the holiday home is located.

If you want to add an energy surcharge, you should contact Landfolk, who will arrange for the energy surcharge to be paid by the guest. Landfolk must notify the guest of the energy surcharge within the objection window by written notification via the guest’s email or telephone number.

If the host adds an energy surcharge, the guest is entitled, notwithstanding any other conditions described in section 13, to cancel the booking and have the amount paid refunded without undue delay and within 14 days of the cancellation.

13) Complaints, defects, and deficiencies

Should the holiday home not meet the guest's expectations, the guest must contact Landfolk within 24 hours after the arrival time. If we assess that the guest's complaint about the holiday home is justified, we will contact you, and in such a case, you will be obligated to ensure that the issue is rectified as quickly as possible.

If Landfolk evaluates that the guest is entitled to a proportional price reduction due to circumstances where the responsibility is on the host, Landfolk has the right to refund a proportional discount in the rental price. Thus, your payment as a host may be reduced either partially or completely, without you being able to make a claim against the guest or Landfolk, unless the circumstances are solely due to Landfolk or a third party engaged by Landfolk.

Your guests are liable for any damage they or their accompanied guests may cause to the holiday home, its furnishings and movable property during their stay. Should damage occur to the holiday home or keys be lost, they must inform you as a host and Landfolk immediately. Their stay includes insurance which is provided by a third-party insurer (read section 11 for more details).

In case of a complaint not resolved directly with the guest, you need to inform Landfolk about the circumstances within 30 days after the guest's stay has ended. As a host, you should send the necessary information to dispute@landfolk.com.

Please anticipate a handling time should be expected due to the evaluation of any potential complaints.

14) Withdrawal, cancellation and modification

There is no right to withdraw from holiday home rentals on the Platform other than what follows from this section. By making a booking via the Platform, guests accept and agree to your applicable cancellation policy, as well as your other terms and guidelines.

The 48-hour withdrawal option

There is a 48-hour right of withdrawal for bookings with more than 72 hours to arrival. The right of withdrawal gives the guest the right to withdraw their booking within 48 hours of receiving confirmation of their booking request. The guest will receive a full refund, as long as there is more than 72 hours to arrival at the time of withdrawal. Guests must withdraw their booking through the Platform, and contact you via the chat. The withdrawal date is calculated from the date Landfolk receives the withdrawal on the Platform.

Cancellation policies

If a guest wishes to cancel their booking after the right of withdrawal has expired, the cancellation policy provided by you as a host applies. The cancellation policy of your choice applies, among the four following options:

Flexible

Guests are free to cancel their booking up to 14 days before the check-in date and receive a full refund of the Total Price. Guests can cancel the booking up to 7 days before the check-in date and get 50% of the Total Price refunded. Cancellations less than 7 days before the check-in date are non-refundable.

Moderate

Guests are free to cancel their booking up to 30 days before the check-in date and receive a full refund of the Total Price. Guests can cancel the booking up to 14 days before the check-in date and get 50% of the Total Price refunded. Cancellations less than 14 days before the check-in date are non-refundable.

Strict

Guests are free to cancel their booking up to 60 days before the check-in date and receive a full refund of the Total Price. Guests can cancel the booking up to 30 days before the check-in date and get 50% of the Total Price refunded. Cancellations less than 30 before the check-in date are non-refundable.

Super Strict

Guests are free to cancel their booking up to 60 days before the check-in date and get 50% of the Total Price refunded. Cancellations less than 60 days before the check-in date are non-refundable.

15) Other obligations

Your agreement with Landfolk is non-exclusive, and you, therefore, have the right to rent out your holiday home yourself or via other third parties. If you rent out your holiday home through third parties, you are obligated to keep your calendar on the Platform updated through calendar synchronisation.

When your holiday home is ready for publishing on the Platform, you must ensure that the address of the holiday home is correctly stated on your holiday home profile.

As long as your holiday home is listed on Landfolk, you are required to receive emails from Landfolk regarding the maintenance of your user profile and the Platform in general.

16) Force majeure

You have the right to cancel a rental agreement if you are prevented from making the holiday home available due to a force majeure event as defined by applicable law, regardless of whether this could have been foreseen at the time the rental agreement was concluded.

In case of force majeure, the Total Price will be refunded to the guest. In case of cancellation due to force majeure, Landfolk may ask for documentation of the aforementioned conditions that make the rental agreement unavailable.

17) Unusual events

If you can no longer make your holiday home available to guests with a binding rental agreement due to an unusual event, the following applies:

From the time of confirmation up to 90 days before the arrival date, you as a host are liable for 25% of the booking value (including Landfolk's service fees).
Between 30 and 90 days before the arrival date, you as a host are liable for 50% of the booking value (including Landfolk's service fees).
If there are less than 30 days until the arrival date, it is not possible to terminate the rental agreement.

The amount is settled directly with Landfolk and is used to re-accommodate the guest in another holiday home. The amount does not include the cleaning price and split payment fees. If the payment is not made on time, it will be collected by an external partner.

18) Selling your holiday home

As a host, you are obliged to contact Landfolk as soon as your holiday home is put up for sale. If you can no longer make your holiday home available to guests with a binding rental agreement due to sale of your holiday home, the following applies:

From the time of confirmation up to 90 days before the arrival date, you as a host are liable for 25% of the booking value (including Landfolk's service fees).
Between 30 and 90 days before the arrival date, you as a host are liable for 50% of the booking value (including Landfolk's service fees).
If there are less than 30 days until the arrival date, it is not possible to terminate the rental agreement.

New owners have the option to adopt the already entered and binding rental agreements, as well as continue the rental on the Platform. If the new owners take over the bookings, they enter into and accept the rental agreements based on the respective rental conditions.

19) Liability of Landfolk

Landfolk operates the Platform acting as an intermediary between guests and hosts. Landfolk is not a party to the rental agreement that you agree with the host through the Platform. The host, not Landfolk, is responsible for fulfilling the agreed rental agreement with guests.

Landfolk cannot be held liable for:

the quality of the Service, the Service being offered “as is”
disruption or inability to use of the Platform
breaches of computer security, which may cause damage to your computer equipment and data
content posted online by another user, such as a host, insofar as Landfolk has no knowledge of such content as long as it has not been notified of its existence, in accordance with the provisions of applicable law
any direct or indirect damage that may result from accessing or using the Platform or the information contained therein, whatever its nature.

Landfolk makes every effort to provide up-to-date information. Landfolk shall not be liable for any errors or omissions. Any update, new service or new feature that improves or enhances one or more of the existing information contents shall be subject to these terms and conditions. Landfolk declines all responsibility concerning the decisions made by you solely based on information published on the Platform.

Landfolk as a Platform is not liable for indirect losses.

20) Your liability

You undertake to use the Services and all information to which you may have access only for purposes that are in conformity with public order, good morals and the rights of third parties.

You shall hold Landfolk harmless against any action, claim, demand or opposition, whatever its form, object or nature, on the part of any person invoking, in particular, an intellectual property right.

21) Disputes between you and a guest

Any disputes arising out or in connection with the rental agreement, failing to be resolved amicably, shall be submitted to the exclusive jurisdiction of the defendant's place of residence, unless otherwise agreed between the guest and the host.

You, as a host, are responsible for finding out how and where to bring a possible dispute in the case of an appeal.

22) Data protection

The data processing carried out by Landfolk for the use of the Platform complies with the obligations provided for in Regulation (EU) 2016/679 (General Data Protection Regulation) of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data as currently in eﬀect and as may be amended from time to time.

Retention of data log

In accordance with applicable laws and regulations, Landfolk can keep a record of your connections to the Platform.

In order to comply with legal obligations relating to the retention and communication of data enabling the identification of any person having contributed to the creation of content placed online, Landfolk retains certain identification and traceability information relating to operations carried out on the Platform, as well as a copy of some of the content posted online by you, even when deleted from your account.

You can read more about our processing of your personal data and your rights in our Privacy Policy, which can be read here.

23) Intellectual Property

Landfolk’s intellectual property

The Platform taken as a whole, as well as each of its component taken independently, in particular programs and specific developments and any content including data, text, still or animated images, logos, sounds, graphics, files, are the exclusive property of Landfolk, hosts or third parties who have granted Landfolk a license. These terms and conditions do not imply any transfer of intellectual property rights of any kind on elements belonging to Landfolk or its assigns, such as sounds, photographs, images, literary texts, artistic works, software, trademarks, graphic charters, logos.

The databases contained on the Platform are protected by applicable law, and any qualitatively or quantitatively substantial extraction or reuse of the content of these databases is prohibited.

The trademarks and logos appearing on the Platform are registered trademarks of the Landfolk or third parties. Any reproduction, imitation or use, in whole or in part, of these distinctive signs without express authorization and in violation of the prohibitions provided by applicable law shall engage the liability of their author.

Other distinctive signs, in particular corporate names, trade names, brand names, domain names, reproduced on the Platform are the property of Landfolk or third parties, and any reproduction without express authorization is likely to constitute usurpation engaging the responsibility of its author on the basis of applicable law.

Any total or partial representation of the Platform or of any of its component parts without the express authorization of Landfolk is prohibited and constitutes an infringement liable to engage the civil and criminal liability of the infringer, as provided by applicable law.

You agree in particular not to modify, copy, reproduce, download, broadcast, transmit, commercially exploit and/or distribute in any way whatsoever the Platform or the computer codes of the elements making up the Platform.

Only use in accordance with the purpose of this Platform is authorized. Any other use not expressly authorized in writing and in advance by Landfolk is prohibited and constitutes an infringement.

Consequently, you shall refrain from any action likely to infringe, directly or indirectly, Landfolk's intellectual property rights.

Landfolk grants you a simple right to use the Platform. This right is revocable, free, non-exclusive and worldwide. It is intended for personal use under the conditions herein.

Images and similar on the Platform

We encourage you to upload photos of your holiday home to our Platform.

If you upload your own images, you agree that the Platform may use these images and that these images do not belong to third parties. At the same time, you agree that we may use the images you upload to market our Platform.

By using the Platform, you agree that we may take pictures of your holiday home to market the holiday home and the Platform. Holiday home descriptions, profile copy and images taken by Landfolk or photographers contracted by Landfolk are our property and may not be used without our written permission. Landfolk is entitled to remove your images from the Platform at any time.

24) Tax and VAT

Applies to Danish hosts

Landfolk is registered as a rental agency, and therefore you are entitled to a tax-free standard deduction in connection with your rentals. You can find the applicable tax rules here.

The reporting obligation is incumbent on Landfolk, and this means that we report your gross rental income for rentals via Landfolk to SKAT once a year.

As a host, you are responsible for fulfilling the current obligations that may be associated with reporting your rental income related to renting out.

If you have only owned the holiday home for part of the year, you must report the taxable amount to the tax authorities yourself.

Applies to Norwegian hosts

Whether rental income is tax-free or subject to tax depends on the type of property you rent out, how much you rent out and the way the property is used. You can find the applicable tax rules here.

The reporting obligation is incumbent on Landfolk, and this means that we report your gross rental income for rentals via Landfolk to Skatteetaten once a year.

As a host, you are responsible for fulfilling the current obligations that may be associated with reporting your rental income related to renting out.

Applies to German hosts

The reporting obligation is incumbent on Landfolk, and this means that we report your gross rental income for rentals via Landfolk to Finanzamt once a year.

As a host, you are responsible for fulfilling any applicable obligations to report your rental income associated with renting out your holiday home.

As a host, you are obliged to pay and report the country's applicable VAT rate, which depends on the location of your holiday home.

Applies to Swedish hosts

The reporting obligation is incumbent on Landfolk, and this means that we report your gross rental income for rentals via Landfolk to Skatteverket once a year. You can find the applicable tax rules here.

As a host, you are responsible for fulfilling any applicable obligations to report your rental income associated with renting out your holiday home.

As a host, you are obliged to pay/report the nationwide VAT rate.

Applies to French hosts

Holiday home rentals of furnished accommodation in France are generally exempt from VAT. However, this exemption does not apply if the seasonal furnished rental is accompanied by additional hotel services, i.e. if three of the following services are offered to the customer: (i) preparation of breakfasts, (ii) regular cleaning of the premises, (iii) supply of household linen and (iv) personalised or non-personalized reception of guests. Hosts providing holiday home rentals with hotel-related services for amounts exceeding the basic VAT exemption threshold (94,300 euros) must collect VAT on all their taxable sales.

If the furnished rental service is subject to VAT, it is up to the hosts to meet their reporting obligations and collect the VAT without Landfolk's intervention.

Similarly, depending on the guests' country of residence, “local” VAT may apply, particularly to service charges invoiced.

We invite you to contact a tax specialist to find out what your VAT status is, and to obtain precise information adapted to your situation.

Applies to Italian hosts

Landfolk follows Italian tax legislation for short-term rentals (rental contracts of less than 30 days, Article 4 of DL 24.4.2017 No. 50). As an EU-based platform and intermediary, Landfolk is required to withhold a tax of 21% from the host's earnings and pay this to the Italian tax authorities. This withholding only applies if the homeowner is acting as a private individual and not as a professional operator. A homeowner is deemed to be conducting a professional activity if they rent out more than four properties for short-term rentals. In such cases, the 21% withholding tax does not apply.

Landfolk is also required to report earnings to the tax authorities on a yearly basis. This reporting will be performed by Landfolk, and hosts are required to provide the necessary information to facilitate this process.

Landfolk do not take any responsibility for determining the host's tax status or ensuring compliance with their tax obligations. We strongly recommend that you consult a tax specialist to understand your specific tax situation and responsibilities.

Be aware that local VAT rules may apply, particularly if additional services are offered alongside the rental. As a host, it is your responsibility to ensure compliance with any applicable VAT obligations.

Tourist tax

Depending on the laws of the jurisdiction in which you reside and/or in which the accommodation is located, the Total Price may be subject to or may include tourist taxes, which Landfolk may be required to collect and remit to the relevant local authorities based on the booking information.

If applicable, Landfolk will provide you with an invoice or booking confirmation showing the amount of the taxes charged.

Laws may vary from one jurisdiction to another, it may be required that taxes be collected and remitted as:

a percentage of the rental price set by you
a fixed amount per day
an amount based on the number of guests, or
according to other parameters.

Where required by law or authorized by tax and/or local authorities, we may collect and directly pay the applicable taxes on behalf of hosts to the relevant taxing authority..

In the event that we have not collected the taxes related to your booking (such as tourist tax) on your behalf, and that these are due as imposed by local authorities, these are at your expense and may have to be paid directly on site.

25) Hyperlinks

Landfolk reserves the right to set up hyperlinks giving access to websites other than those of its Platform. Landfolk declines all responsibility for the content of the information provided on these sites as a result of the activation of hyperlinks.

You may not create a link to the Platform without Landfolk's express prior authorization. Under no circumstances may such authorization be construed as an implicit affiliation agreement.

In any event, links to the Platform must be removed at Landfolk’s first request.

Landfolk declines all responsibility for the content of the information provided on these sites as a result of the activation of hyperlinks placed online by a third party.

26) Advertisement

Landfolk reserves the right to broadcast, free of charge or for a fee, advertising or promotional messages.

27) Judicial requisition

You are informed that your identification data may be communicated by Landfolk to third parties if a court order is issued to that effect.

Landfolk reserves the right to access, read, retain and disclose any information necessary to satisfy any legal process or administrative request.

28) Proof of agreement

Acceptance of these terms and conditions by electronic means has, between Landfolk and you, the same evidential value as agreement on paper.

Information which is required by law, or in application of professional rules and practices or the state of the art, with a view to the conclusion of the present terms and conditions, may be transmitted between the parties by email. The same applies to correspondence sent in connection with the performance of this agreement.

You expressly accept the use of this means as provided by applicable law.

29) Termination

You are entitled to delete your user profile on our Platform at any time. You can do this by writing to support@landfolk.com. If you have an outstanding or upcoming rental agreement(s) in your calendar at this time, the deletion will take effect after the last rental agreement is completed. Your holiday home will then no longer appear on the Platform and cannot be booked by guests. If you have chosen to promote your holiday home through Landfolk’s extended marketing efforts, it can take up to 48 hours before your listing is removed from other external platforms.

If you can no longer make your holiday home available to guests with a binding rental agreement, the following applies:

From the time of confirmation up to 90 days before the arrival date, you as a host are liable for 25% of the booking value (including Landfolk's service fees).
Between 30 and 90 days before the arrival date, you as a host are liable for 50% of the booking value (including Landfolk's service fees).
If there are less than 30 days until the arrival date, it is not possible to terminate the rental agreement.

Your Account may also be deleted by Landfolk, on the grounds provided within these terms and conditions. Landfolk shall in no event be liable for the consequences of suspension or closing of your Account.

If Landfolk closes an Account due to non-compliance with the terms and conditions, you undertake not to create a new Account without prior authorisation from us.

You (or your assignees) shall remain liable for any use made of your Account prior to its closing.

30) Applicable law

Any dispute or claim arising in connection with the rental agreement, or breach or invalidity thereof, shall be governed by Danish law.

Any dispute or claim arising in connection with these terms and conditions, or breach or invalidity thereof, shall be governed by Danish law.

31) Jurisdiction

By listing your holiday home on the Platform, you agree to resolve all disputes between you and Landfolk concerning the rental of your holiday home and relating or referring to these terms and conditions, by sending a complaint to Landfolk at support@landfolk.com in order to find an amicable solution.

In the event of a dispute concerning these terms and conditions and the booking, complaints can also be submitted via the European dispute resolution platform.

Failing agreement through this procedure, the dispute will be submitted to the competent court of your place of residence, or of the place where the service was provided, or of the place where the event causing the damage occurred, or of the place where the damage was suffered, at your choice.

In the event of a dispute with a professional participant, within the meaning of applicable law, said dispute shall be submitted, failing amicable agreement between the Parties materialised by the execution of a settlement agreement within 30 days following notification by one of the Parties of the dispute, making an express reference to this provision, to the exclusive jurisdiction of Danish Courts.